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Paul Ruston, Broker
Renters Choice Homes

Phone: 480-626-0166
Paul@RCH-AZ.com

Mailing and Delivery Address:
1334 E Chandler Blvd
Suite 5 A-16
Phoenix, AZ 85048-6267

9 Biggest Mistakes in choosing a Property Management Company.

  1. Choosing a company that doesn’t inspect every home every month. How can you know your home is being taken care of if your Property Manager (PM) isn’t looking at it every single month? We inspect all of our homes every single month. We do interior inspections 6 months after a tenant moves in and then yearly after that. We are not aware of any other property management company that performs this crucial task.
  2. Paying a percentage (%) of the lease price as a Management Fee. Why do some companies charge twice as much to manage a $2000/month home as a $1000/month home? Are they harder to manage? No.  In fact, low priced homes are the hardest to manage. Tenants in those homes are usually younger, lower income, and financially or emotionally vulnerable to life’s changes. As a result there are more job losses, break ups/divorces and surprise financial happenings that can easily affect the likelihood of getting rent on time (or at all). Renters Choice charges a low flat fee of $85 per month for any home we manage.
  3. Choosing a company that doesn’t offer MLS and Realtor.com to market your property. Using MLS (the Multiple Listing Service – how Realtors know what homes are available for rent) in association with Realtor.com (the world largest and most used real estate web site) to market your property is critical to find the highest quality tenant in the shortest time possible
  4. Trusting your Management Company. Does that sound cynical? Yes. But after years of shocking stories of promises made and not delivered by other companies, not trusting your property management company is the wisest move a smart property owner can make. With Renters Choice all of our communications are documented and available to you. All repairs have invoices with photos proving the repairs were done. All inspections are documented and date stamped and continually available for your review so that you know that we have done what we have said we would do. Will you trust us? Of course. But we believe you should “Trust but Verify”.
  5. In-house agents showing your vacant property. Sounds like a terrific idea, right? Wrong. If you are a tenant looking for a house you are likely driving by areas that you want to live in. Once you find one that looks interesting you want to see it now. But it can easily take an agent 2+ hours to 2 days to arrive (assuming they are available at all). To solve that problem most companies use generic combination lockboxes and give the prospective tenant the code. However, that presents a security issue. Once a tenant has the combination what is to prevent them from coming back into the home and taking what they want? At Renters Choice we use an electronic lockbox that tenants must register to use (which includes supplying credit card information) that gives them one time access to your property. Since we have all of their information there is no security concern. 
  6. Property Management company doesn’t use Realtor electronic lockbox. Not only do we use lockboxes with changing combinations, we use Realtor electronic lockboxes as well that track all activity from who showed the house to when. They also allow us to get feedback on all showings. With feedback we can quickly discover if your price is in line with other rentals in the area or if there is an easily curable condition that we can take care of quickly. That reduces market time and vacancy days.
  7. Choosing a company that has too many “active” properties. The easiest way to gauge a Management Company’s marketing success is reviewing their “Properties Available” page on their web site. In this market a home should never be on the market longer than a couple of weeks. If a Management Company has 20 or 30 properties available that is a sign that individual owners are being forgotten and thousands of dollars of potential rent is being lost.
  8. Not having Broker negotiated leases. A lease is an extremely important contract between you and the tenant. As with all contracts, they should be negotiated by skilled professionals. At Renters Choice, all leases are negotiated by our Broker who has been in real estate sales and leasing for well over 24 years. He also has been one of the Top 300 Realtors in America, the Top 100 Realtors in America and Top 50 Solo Producing Realtors in America. He has negotiated literally THOUSANDS of successful contracts.
  9. Choosing a company that has cancelation fees. One way to judge a company’s confidence in their service is reviewing their cancellation fees. If they truly believe they do a good job and keep the promises they make, then there wouldn’t be a need for cancelation fees. At Renters Choice, we are so confident that you will love our service that if you aren’t happy within the first 90 days you can cancel your service and receive 120% of your money back! If you want to cancel after that, there are no fee! It’s as simple as that.

Recently Leased


90 Results Price (high to low)
27
$285,000 Closed
554 W Horseshoe Avenue
Gilbert, AZ 85233
3 beds, 2 baths | Single Family Home
2,058 sq ft, 0.28 acre lot
Sold for $285,000
35
$225,500 Closed
3905 E Minton Street
Phoenix, AZ 85042
3 beds, 2 baths | Single Family Home
1,445 sq ft, 0.11 acre lot
Sold for $225,500 on Jun 30, 2017
30
$192,900 Closed
3102 W Salter Drive
Phoenix, AZ 85027
3 beds, 2 baths | Single Family Home
1,101 sq ft, 0.15 acre lot
Sold for $192,900
23
$131,000 Closed
750 E Northern Avenue #1128
Phoenix, AZ 85020
2 beds, 2 baths | Condo/Townhouse
1,022 sq ft, 0.02 acre lot
Sold for $131,000
26
Sold For Sale
8012 N 11th Ave
Phoenix, AZ 85021
4 beds, 3 baths | Residential
3,052 sq ft
34
$2,395 Closed
360 N Bullmoose Drive
Chandler, AZ 85224
5 beds, 3 baths | Rental
3,321 sq ft, 0.23 acre lot
Rented for $2,395
30
Sold For Sale
2146 E San Carlos Place
Chandler, AZ 85249
4 beds, 3 baths | Residential
3,263 sq ft
38
$2,195 Closed
14407 N 60th Way
Scottsdale, AZ 85254
4 beds, 2 full, 1 partial baths | Rental
2,333 sq ft, 0.28 acre lot
Rented for $2,195
31
$1,995 Closed
529 E Ames Place
Phoenix, AZ 85004
3 beds, 3 full, 1 partial baths | Rental
1,843 sq ft, 0.04 acre lot
Rented for $1,995
6
Sold For Sale
1802 W Muirwood Dr
Phoenix, AZ 85045
4 beds, 3 baths | Residential
2,180 sq ft
19
$1,795 Closed
310 S Boulder Court
Gilbert, AZ 85296
3 beds, 2 baths | Rental
2,049 sq ft, 0.24 acre lot
Rented for $1,795
15
Sold For Sale
310 S Boulder Ct
Gilbert, AZ 85296
3 beds, 2 baths | Residential
2,049 sq ft
18
$1,750 Closed
1920 E Gary Way
Phoenix, AZ 85042
3 beds, 2 baths | Rental
2,259 sq ft, 0.18 acre lot
Rented for $1,750
33
$1,750 Closed
1340 E Sapium Way
Phoenix, AZ 85048
4 beds, 2 full, 1 partial baths | Rental
2,113 sq ft, 0.13 acre lot
Rented for $1,750
30
$1,695 Closed
1517 W Lynwood Street
Phoenix, AZ 85007
2 beds, 1 bath | Rental
1,190 sq ft, 0.16 acre lot
Rented for $1,695
15
Sold For Sale
1027 E Carlise Rd
Phoenix, AZ 85086
3 beds, 2 baths | Residential
1,800 sq ft
24
Sold For Sale
4039 E Yawepe St
Phoenix, AZ 85044
4 beds, 3 baths | Residential
1,912 sq ft
18
Sold For Sale
1920 E Gary Way
Phoenix, AZ 85042
3 beds, 2 baths | Residential
2,259 sq ft
26
Sold For Sale
42824 N 12th St.
New River, AZ 85087
5 beds, 3 baths | Residential
2,418 sq ft
16
Sold For Sale
2719 E Rockledge Rd
Phoenix, AZ 85048
4 beds, 3 baths | Residential
2,231 sq ft
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